Hitachi in India

Terms and Conditions

Offers Terms & Conditions

1.Easy EMI staring @ 2899- *Calculated on 1.0 Tr. 3 Star Split AC. Easy EMI may vary from model to model on 4 Down payments & 8 Balance EMI from select financers, on select models & on select stores. A limited-period offer. Offers may vary from model to model and may change without prior notice. For more details, contact your nearest dealer.
2.No Cost EMI- ***** Easy monthly installments on select credit/debit cards from select banks, on select models & on select stores. A limited-period offer. Offers may vary from model to model and may change without prior notice. For more details, contact your nearest dealer.
3.Upto 10% cash back- ** Instant/Deferred Cashback on select credit/debit cards from select banks, on select models & on select stores. Cash back is at sole discretion of Bank only. A limited-period offer. Offers may vary from model to model and may change without prior notice. For more details, contact your nearest dealer.
4.5 years warranty on controller/PCB- *** 5 years warranty on controller/PCB included 1 year standard & 4 years extended on select models. A limited-period offer. Offers may vary from model to model and may change without prior notice. For more details, contact your nearest dealer.
5.10 years warranty on compressor- **** 10 years warranty on compressor includes 1 year standard and 9 years extended on select models. A limited-period offer. Offers may vary from model to model and may change without prior notice. For more details, contact your nearest dealer.

Offers applicable with

5 Years Comprehensive Warranty - Terms & Conditions

1. 5 years Promotional Comprehensive Warranty means extension of the warranty period for 4 years after the completion of the standard warranty.
2. This Promo CW is applicable only if the customer has registered the product with the Company for Promo CW within 45 days of the purchase either through “Hitachi India Customer Care” Mobile App or through Company website https://www.hitachiaircon.com/in/ or registered installation call through Call Center on +91 7971414848 (Landline) / +91 7567884848 (Mobile/WhatsApp).
3. Company shall at its sole discretion will repair or replace such defective product or parts thereof. Company reserves the right to decide at its discretion, for replacing any defective part with a substitute without affecting the performance of the product. All parts removed by Company shall be the property of the Company. In the event Company carries out repairs or replacement of any part during Promo CW period, the warranty shall thereafter continue only for the remaining period of the warranty.
4. The product will have Promo CW on functional parts from the date of invoice subject to following conditions:

  1. Customer is advised to avail two PMS (Preventive Maintenance Service) per year including winter season from the second to fifth year as per applicable PMS rates in force. This will ensure product efficiency and longer life of the product.
  2. Product is purchased through authorized dealer of the Company.
  3. (iii) Purchase invoice date must fall under the “5 years Promotional Comprehensive Warranty Scheme period range”.

5. Defective parts shall be replaced with a functionally working, repaired or extended warranty new equivalent part only if it cannot be repaired. The decision of the Company will be final in this regard.
6. Promo CW is only for parts and Customer is required to pay visit charges as per the rates in force from the 2nd year to the 5th year.
7. Company shall not be liable or be deemed to be in default for any delay or failure in performance resulting directly or indirectly from causes beyond its or any of its authorised service center’s reasonable control including delay in repairing due to non-availability of any component or accessory, labour problem, restrictions and regulations of the government, public movement, war and any unavoidable circumstances.

Exclusions:

  1. any service where warranty covered parts/ gas not used will be on chargeable basis.
  2. All types of air filters, all plastic and metal parts and remote handset.
  3. Promo CW will not be applicable for installations in areas prone to corrosion due to toxic / gas emissions from sewage or storm water drains or saltwater spray or chemical gas.

The Promo CW will be null and void if:

  1. damage is caused by improper usage or due to faulty electricity supply/connection (as per specifications).
  2. product has been installed/ serviced/repaired/opened or tampered by unauthorised personnel.
  3. if defects/damages raised have been caused by accidents, alterations, misuse, neglect, substitution of original components with spurious/non genuine components, attacked by household pets, fire, flood, earthquake, lighting and/or any other act of God/natural calamities.

All other terms & conditions shall remain the same as mentioned in operation manual of the product except of those covered above.

Promotional Comprehensive Warranty is applicable for individual consumers. This offer is not applicable for institutional/corporate customers and/or for commercial use.

All disputes related to these aforesaid terms and conditions are subject to Ahmedabad (Gujarat) jurisdiction.

Website Terms and Conditions

Images and product images on the website are for representation or illustration purposes only. Actual products might vary from visual representation. Features / Technology may vary from model to model. The product specifications may change without prior notice to allow Johnson Controls – Hitachi Air Conditioning India Ltd. to incorporate the latest innovations for its customers. The information contained in the website is merely informative. Johnson Controls – Hitachi Air Conditioning India Ltd. declines any responsibility in the broadest sense, for any Loss/damage, direct or indirect, arising from the use and/or interpretation of the recommendations in this website. Reference to cooling capacity in TR or Tr. is in general parlance for the Tonnage class only.For the exact cooling capacity in Watts, kindly refer the specifications sheet.

For ice Clean powered by FrostWash Technology

For the 3X better at maintaining airflow data:
1 Two identical units were tested for comparison; with and without FrostWash. Test chamber simulated approx.
2 years of dust and oil build up which may be experienced in a typical home environment. Airflow performance was tested before and after being in the chamber. Unit without FrostWashexerpienced an 18% drop in airflow performance. Unit with FrostWash experienced only 6% performance drop. Tested at Johnson Controls-Hitachi Tochigi factory, Japan Nov/Dec 2021.
The amount is indicative and just for reference understanding with comparison. T&C apply.

1 Tested by Kitasato Research Center of Environmental Science. Test No. 2020_0650. Test model: RAS-X22K Reduction effects of virus was observed by operating FrostWash™ once.
2 Tested by Kitasato Research Center of Environmental Science. Test No. 2020_0650. Test model: RAS-X22K Reduction effects of bacteria was observed by operating FrostWash™ once.
3 Tested by Kitasato Research Center of Environmental Science. Test No. 2020_0650. Test model: RAS-X22K Reduction effects of mold was observed by operating FrostWash™ once.

For Odour free air – Auto Coil Dry Technology

The auto coil dry function can prevent mold growth inside the indoor unit but does not remove the existing mold.Product images shown are for reference purposes only, actual product may vary.

For Silent air – Wave Blade Design Technology

Bigger blower compared to conventional AC blower. Product images shown are for reference only, actual product may vary. The data shown above is under test conditions& may vary from model to model.

For AQtiv-Ion

1 Claim refers to the effect of AQtiv-Ion (optional on some models) which showed 99.9% reduction in COVID virus particles under lab conditions tested at Nara Medical University, Japan
2 Claim refers to the effect of AQtiv-Ion (optional on some models) which showed 99.0% reduction in E.Coli particles and Staphylococcus Aureus tested at Boken Quality Evaluation Institute Japan following JIS Z 2801 standard
3 Claim refers to the 86% reduction effect of AQtiv-Ion (optional on some models) on formaldehyde, tested at Kinki Bunseki Center, Ltd. Japan.
4 Claim refers to the effect of AQtiv-Ion (optional on some models) on Cedar allergens which shows 97.1% reduction, tested at Institute of Tokyo Environmental Allergy.
5 Claim refers to the effect of AQtiv-Ion (optional on some models) on House Dust Mites (98.7% reduction) tested at Viable Ltd. Following JIS-L-1920.standard.

* Images are for representation/illustration purposes only. The product may vary from the shown image.

For Remote/My Mode

The remote type and features will vary from model to model. The image is for representation purposes only. *Up to 11m range when in front of the unit at an angle 0ﹾ without any interference. T&C apply. The 24 ﹾC is the default setting temperature and would not be displayed on LCD. The image is for indicative and reference purposes only.

For Long air throw

Airflow distance will vary according to the air conditioner fan speed setting, chassis size/tonnage, room layout and other environmental factors. Claim refers to 1050 mm chassis at a fan speed of 1200 rpm creating an air velocity of 0.15 m/s or more measured up to 140 cm from the floor in a straight position of the IDU unit with an anemometer. Airflow distance will be 18 m in 950 mm chassis & 12 m in 780 mm chassis in fan mode at 1200 rpm. The image is for illustration purposes only. Airflow distribution will vary according to air conditioner placement, furniture layout, obstructions and other factors. The image is for illustration purposes only.

For Xpandable+

The image is for representation purposes only. The capacity varies from model to model the data is as per JCH-IN internal test simulations. IDU fan speed will be either Auto/ Super High/ High during Xpandable+ operation. * T&C apply. The Xpandable function also works by just pressing the powerful mode button on the remote. The data mentioned above is given for 1.5 TR 5 Star model RAS.G518PCBISF at standard test conditions in comparison w.r.to. rated condition.

For Ambience Light

The mentioned range is for Set temperature. The ambience light has 3 options for your convenience - Bright, Dim & OFF.

For airCloud Home

Features in the Wi-Fi available are: On /Off, Operation Mode, Set TemperatureChange, Adjust Set Temperature, Fan Speed, and Operation Status Notification.Hitachi recommends less than 20 air conditioners be integrated in one app.

General T&C:

The images/illustrations/product images are for representation purposes only. The actual features/technology/images may vary from model to model. The information can be changed by the company without prior notice. The voltage range is at rated temperature condition.# The number of quality test may vary from model to model. Unit performance conforms to IS1391-2. The 100% Cooling Capacity at 43 ﹾC is measured at IDU condition: 32 ﹾC DB/23 ﹾC WB & ODU condition: 43 ﹾC for selected models. Please refer product brochure or contact company sales person for further detailed product information.