Warranty-Details
WARRANTY DETAILS
| Special Support | Fixed Speed | 3 Star Inverter SAC | 4 Star Inverter SAC | 5 Star Inverter SAC | 3 & 5 Star Inverter WAC |
|---|---|---|---|---|---|
| Installation @ 999/-+ GST | NO | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | NO |
| 1 year Additional Warranty | NO | NO | NO | YES (4th Feb-21 to 31st March-21) | NO |
| 5 years Controller Warranty | NO | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | No |
| 10 years Compressor Warranty | No | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) | YES (4th Feb-21 to 31st March-21) |
Installation Schemes:
- The installation schemes will be applicable on the SECONDARY SALES of Split Air conditioners.
- Installation scheme will not be applicable on Logicool Series / DGS&D /Institutional Sales / Bulk Billings (when qty. exceeds 5 Nos.). It’s purely for retail sales only.
SCOPE OF WARRANTY:
| 10 Years Compressor warranty |
Manufactured Models of 2018/2019/2020 | Scope of Compressor warranty | Compressor Coverage | Refrigerant Charge | labor/ Visit/PMS |
|---|---|---|---|---|---|
| Inverter Models (3/4/5 Star) | Standard Warranty Applicable for the 1st Year | Free of Cost | Free of Cost | Free of Cost | |
| Warranty extension -2nd to 10th Year | Free of Cost | Chargeable | Chargeable |
| 5 Years Controller warranty |
Manufactured Models of 2018/2019/2020 | Scope of Controller warranty |
Controller (IDU & ODU) | Refrigerant Charge | labor/ Visit/PMS |
|---|---|---|---|---|---|
| Inverter Models (3/4/5 Star) | Standard Warranty Applicable for the 1st Year | Replace with new/ Repair | Not Applicable | Free of Cost | |
| Warranty extension -2nd to 5th Year | Chargeable |
| 2 Years Air conditioner warranty |
Manufactured Models of 2018/2019/2020 | Scope of Air conditioner warranty |
Parts Coverage | Refrigerant Charge | labor/ Visit/PMS |
|---|---|---|---|---|---|
| Inverter Models (5 Star) |
Standard Warranty Applicable for the 1st Year | All Electrical/Electronic parts | Free of Cost | Free of Cost | |
| Warranty extension -2nd Year | Chargeable | Chargeable |
TERMS & CONDITIONS OF WARRANTY:
- Warranty extension offer is applicable for selected RAC category Inverter Split & Window Models, as mentioned above subject to invoicing done to the end Customer during specified time period.
- The Customer needs to provide original Purchase Invoice for claiming the additional warranty at each time.
- Warranty extension offer is void if product is opened /repaired by unauthorized service person/ center and the unit shall be declared as tampered and no further warranty shall be applicable on such unit.
- Transportation of Units if required shall be charged extra during extended warranty period.
- Warranty extension is non-transferable & is applicable only for the first purchaser.
- The company reserves the right to withdraw or change warranty extension offer at its sole discretion at any point of time.
- Warranty extension offer shall be from the date of purchase and irrespective of the usage of AC and shall automatically expire once the stipulated period is over.
- Warranty extension circular communication supersedes all the previous communications on the said subject.
- Warranty extension scheme is not Applicable to any Logicool Series/ DGS&D Series Institutional buying / bulk buying / developer’s buying and quantity exceeding more than 5 Nos. at one time.
- Warranty extension scheme is applicable for Residential use only & is not applicable for any commercial use such as Restaurants, offices, hotels, hospitals or corporate buying
- Warranty extension scheme is applicable for the buying of Hitachi Split Air conditioners from Authorized Show rooms / Sales & service dealers only..
- Inclusion / Exclusion of any models under warranty extension scheme is sole discretion of company.
- All other terms & conditions shall remain the same as mentioned in operation manual of the product except of those covered above.
NOTE: Additional Warranty offered shall be as per the Company’s Policy & shall be subject to change without prior notice.
"Johnson Controls-Hitachi Air-Conditioning India Limited reserves the right to reach out to its existing customers via multiple communication channels (SMS/Call/WhatsApp etc) for warranty and after sales services and for getting product and services feedback"